Mobile App Privacy Policy

For Sitters

Introduction

Your privacy and data security are our top priority. This policy explains how the Nannow platform (“Platform”) collects, uses, and protects your personal information.

What data do we collect?
  • Name, surname, and contact details (email, phone number)
  • Profile information (photo, bio, work experience)
  • Platform usage history, ratings, and parents’ reviews
  • Technical data: login information, IP address, browser type, etc.
Why do we collect your data?
  • To verify your qualifications and ensure platform safety and trustworthiness
  • To enable parents to review and choose babysitters
  • To provide support, resolve issues, and improve your user experience
  • To comply with legal obligations, including GDPR requirements
How do we protect your data?

We use high technical and organizational standards to protect your data against unauthorized access, alteration, or disclosure.

Who do we share your data with?
  • Payment partners (Stripe Connect), who directly collect and process your banking information and conduct KYC (Know Your Customer) checks
  • Law enforcement authorities if required by law
  • Third parties when disclosure is necessary to ensure service quality (e.g., IT service providers)
Your rights
  • The right to access your personal data
  • The right to request corrections of inaccurate data
  • The right to request deletion or restriction of your data
  • The right to withdraw your consent to data processing at any time
  • For any questions regarding your data, contact us at: info@nannow.app
Changes to this Privacy Policy

We reserve the right to update this policy. In case of significant changes, we will notify you directly via the Platform or by email.

Contact

If you have any questions about this policy or your data, contact us: info@nannow.app

Last updated:

2025-06-17

For Parents

Introduction

Your privacy and data security are our top priority. This policy explains how the Nannow platform (“Platform”) collects, uses, and protects your personal information.

What data do we collect?
  • Name, surname, and contact details (email, phone number)
  • Payment information, processed by our payment partners (Stripe Connect)
  • Platform usage history, booking details, ratings, and reviews of babysitters
  • Technical data: login information, IP address, browser type, etc.
Why do we collect your data?
  • To provide services and ensure a smooth platform experience
  • To help you select the most suitable babysitters for your needs
  • To process secure payments for the services provided
  • To provide support, resolve issues, and improve your experience
  • To comply with legal obligations, including GDPR requirements
How do we protect your data?

We use high technical and organizational standards to protect your data against unauthorized access, alteration, or disclosure.

Who do we share your data with?
  • Payment partners (e.g., Stripe Connect), who directly process payment information
  • Law enforcement authorities if required by law
  • Third parties when disclosure is necessary to ensure service quality (e.g., IT service providers)
Your rights
  • The right to access your personal data
  • The right to request corrections of inaccurate data
  • The right to request deletion or restriction of your data
  • The right to withdraw your consent to data processing at any time
  • For any questions regarding your data, contact us at: info@nannow.app
Changes to this Privacy Policy

We reserve the right to update this policy. In case of significant changes, we will notify you directly via the Platform or by email.

Contact

If you have any questions about this policy or your data, contact us: info@nannow.app

Last updated:

2025-06-17